Frequently Asked Questions

How does plant delivery work?

Just like how you’d order a package or a meal, we deliver from our shelf to your door.

  1. You place an online order. On the checkout page you can specify delivery instructions, such as where to leave your plant, preferred delivery time, contact information for updates, and special requests.

  2. We prepare and deliver your order on Thursdays and Saturdays. However, special requests can be made by emailing sales@lacasamonstera.com. Orders received after 1pm on Thursday’s and Saturday will be delivered on the following delivery day.

  3. Once your plant is delivered, we will text or email you a delivery update.

Where do you deliver to? How much does it cost?

We deliver only to the state of Connecticut at this time.

Cost of Delivery:

Free for Hartford County

$5 for all other counties (with the exception of Fairfield county, which is $6)

What happens if I am not happy with my order?

If you’re not happy with your order, please contact sales@lacasamonstera.com a picture of your receipt and reason for return. We offer a 20 day guarantee or your money back.